“Digital Transformation” is a relevant buzzword right now. It’s quite a confusing one too since it can mean many different things to many different people. The truth is there’s no catch all description of digital transformation. The meaning of digital transformation can be derived from the associated action. Upgraded from a flip phone to a smart phone? That’s digital transformation. Has your business gone from Windows 7 to Windows 10? That’s digital transformation. The list can go on. The point is that digital transformation is defined by you and your requirements.
Now that sounds quite vague and maybe a bit frightening so let’s break things down. First you must define your needs. Digital transformation is essentially taking something and making it digital. So, what do you want to become digital? Your filing system? Your answering machines?
This is only one part of the process though. Once you know what needs to be changed you need to be able to tell if the change is successful. We can call this defining success. What does that look like to you? How will you know the digital transformation was done properly? What are the goals you want to meet with a digital transformation? These are questions you should be able to answer since they can show you progress.
Once you know what you want and what it means to have fulfilled that want you need a plan. Digital transformation is great, but it doesn’t work if you can’t handle the transformation. We call this managing success. Once you’ve made the change wanted, what’s next? How does living with that change look? And how is everyone around you going to manage the change? What’s the new operating procedure for employees now that they have a fully digital filing system? A plan to live with the new normal is extremely important for the success of a digital transformation.
Now this sounds like a lot of work someone to do alone. You don’t have to though.
With NBConsult you have a partner who will follow you on this journey of digital transformation and ask you the questions you need to consider or may have missed. We will make sure your idea of success is fulfilled and that you have a concrete plan to manage the future.