Teams Voice
Team Direct Routing is the service that routes PSTN (public switched telephone network) traffic to and from Microsoft Teams. This allows Microsoft Teams to be used as a fully-fledged Business Phone System.
With the increase in remote working Team Direct Routing allows Companies to extend their current Phone systems to be used by users wherever a Teams client can be installed.
There are two key elements that are required for Teams Direct Routing to function:
- Session Border Controller
- Sip Trunk/PBX
NBConsult Offerings
TeamsConnect
Hosted Teams Direct Routing:
- Hosted PBX Extension
- Hosted SBC session
- Monthly Costing Models
- Monthly option
- 12 Month commitment option
- Small fixed setup fee
- Calling cost options
- Prepaid option
- Post-paid option
Teams Direct Routing
Hosted PBX with client owned SBC service:
- Monthly PBX Extension
- Purchase of AudioCodes SBC with sessions licenses
- Option to "Pay to Own" over 12, 24 or 36 months
- Option to buy outright
- SBC installation and Microsoft Teams configuration costs
- Calling cost options
- Prepaid option
- Post-paid option
Teams Direct Routing
"Bring Your Own Trunk" with client owned SBC service
- Purchase of AudioCodes SBC with session licenses
- Option to "Pay to Own" over 12, 24 or 36 months
- Option to buy outright
- SBC installation and Microsoft Teams configuration costs
- Build own PBX solution / Connect to current PBX solution
Managed Voice
AudioCodes One Voice Operations Center (OVOC) is voice network management tech that combines management of voice network devices and quality of experience monitoring into a single, intuitive web-based application. OVOC enables administrators to adopt a holistic approach to network lifecycle management by simplifying everyday tasks and assisting in troubleshooting all the way from detection to correction.
Our Offer
Monitor and manage client owned SBC
- Monthly support
- SBC updates
- SBC backups
- Reports
Benefits
Network management and quality monitoring streamlined into a single application
- Improve system availability with accurate troubleshooting and root cause analysis
- Increase efficiency with centralized configuration and provisioning
- Gain intelligent insights into network trends and performance to assist in planning and design
- Microsoft Teams environments are supported
- Available for deployment on cloud services such as Amazon Web Services (AWS) and the Azure Marketplace
